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Airline Passenger Rights "Draft summaries"

Draft Summaries

By the Regulation Room team based on the NPRM

Agency Documents

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DRAFT SUMMARIES

Here you can find the Draft Summaries of public discussion on the various issues in the Airline Passenger Rights Rule. The drafts were prepared by the Regulation Room team and registered users were emailed, asking them to review and suggest changes. By clicking on the links below, you can see the Draft Summary that was posted, as well as any suggestions users made.

The Regulation Room team reviewed all the suggested changes and prepared a Final Summary for each issue. Use the Rule Dashboard (left) to find the set of Final Summaries.

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site is poorly designed and NOT user friendly. Too much is counterintuitive, and directions are muddled at best.

Slow script prevented me from submitting comments

This website isn't working correctly. I'm logged in and when I click on the box to start submitting a comment, a pop up comes up telling me to log in - I do so, click on the box, and the log in pop up comes up again. The comment box behind gets grayed out and there's no way to type in anything! I've tried it on three different web browsers and it happens on all three.

This site is extremelety difficult to use. I try to make a comment, it asks for a log-in, I log-in, I try to make a comment, it asks for a log-in. This is Groundhog Day. Just give me a fricking e-mail address and I'll mail in my comments.

will not accept my comment!

This is a horribly designed site. It took me 5 minutes just to find the proposed rules that we're supposed to comment on. There should be a "Proposed Rules" button on the main menu bar at the top of the page, not something unclearly labeled "Rule Dashboard" off to the side (with the type running vertically, so it's hard to read). A properly designed Web site should be intuitive. It shouldn't need to include videos that explain how to use it. You do a nice job of explaining the proposed rules. That same clarity should extend to the design of the site itself. Steve Millburg Homewood, AL stevemillburg@yahoo.com

This site is seriously buggy. I have now entered my comments two times and neither time have they been accepted. The pop-up windows come up at random times. I wasn't allowed to edit at one point. This site has potential but it needs serious work.

Wow, this is a really bad site - I've registered and tried to confirm my registration but I keep getting a blank page that says "done"?? When I go to the site to try and sign in I get a statement that says "this account does not exist"????

One must have the patience of Job to add a comment on this very badly created website. The Webmaster should be ashamed of him/herself. Take some classes to learn how to do it right!

Says "Page not nound" when I try to activate my account from the link in your e-mail to me.

I have never seen a more poorly deisgned site where it is hard to guess what and how to provide feedback.

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Rule Issues

Summaries

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Airline Passenger Rights "Draft summaries"