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It seems to me that a review of currently available technology and the experience of people with disabilities in its use, should be helpful in developing kiosks that can be adequately used by most people with most disabilities. I don’t see why most kiosks can’t be accessible by the time the rules are effective.
As a person with a mobility impairment, the more that I can manage my whole travel experience without a lot of interaction with staff, the more seamless my trip will be. At present, I try to do as much as possible online, but once at the airport I still need to negotiate red caps, security personnel, gate check-in personnel,luggage handlers and flight attendants,many of whom still do not have a clear idea of how to interact with people with disabilities. The kiosks will make little impact on this.
It seems to me that a review of currently available technology and the experience of people with disabilities in its use, should be helpful in developing kiosks that can be adequately used by most people with most disabilities. I don’t see why most kiosks can’t be accessible by the time the rules are effective.
As a person with a mobility impairment, the more that I can manage my whole travel experience without a lot of interaction with staff, the more seamless my trip will be. At present, I try to do as much as possible online, but once at the airport I still need to negotiate red caps, security personnel, gate check-in personnel,luggage handlers and flight attendants,many of whom still do not have a clear idea of how to interact with people with disabilities. The kiosks will make little impact on this.