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csoar

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What's Happening Now

July 13, 2010 8:41 am

On a recent trip from Wa state to Michigan, every single flight (two out, two back) was late by at least a half hour, resulting in missed connections both ways. When the airport is more than two hours away, notifying passengers of a potential half hour delay won’t significantly change whether they head for the airport or not.
However, in retrospect, I would have LOVED to know the following when booking flights: 1) airline’s yearly on time percentage; 2) airline’s passenger satisfaction rating. Personally, if I’m going to be treated like cattle, I’d just as soon be happy cattle.
Air travel has turned into such a frustrating exercise (hidden fees, late flights, no water, no food, no service) that we look for reasons not to go air. Frankly, if I have to live with such delays, I’d just as soon do it on a train. THEY are still fun, despite their delays.