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It’s very simple. I should be able to buy a flight for the price advertised in large print. If the ad says $49 from SFO to LAX, then that’s what I should be paying. If it is not a one-way price, then it should be listed as $98 round trip. If there are other fees, then the listed price should include those fees. It’s simple – just be honest.
I have consistently had the problem where I selected a flight, and clicked the “Select” button, only to be told that the price had suddenly risen by hundreds of dollars. It’s the old “bait and switch”. When I cancel and start over again, I see the same thing: a low-ball offer, with a much higher price when I try to buy the ticket.
Airlines (or travel agencies such as Travelocity) should be required to honor the offered price for at least some number of minutes – at least 10 minutes. If the flight sells out while I’m deciding then fine, but the price I get should be the price I’m offered – if there is a seat still available. No bait and switch while you’re online.
It’s very simple. I should be able to buy a flight for the price advertised in large print. If the ad says $49 from SFO to LAX, then that’s what I should be paying. If it is not a one-way price, then it should be listed as $98 round trip. If there are other fees, then the listed price should include those fees. It’s simple – just be honest.
I have consistently had the problem where I selected a flight, and clicked the “Select” button, only to be told that the price had suddenly risen by hundreds of dollars. It’s the old “bait and switch”. When I cancel and start over again, I see the same thing: a low-ball offer, with a much higher price when I try to buy the ticket.
Airlines (or travel agencies such as Travelocity) should be required to honor the offered price for at least some number of minutes – at least 10 minutes. If the flight sells out while I’m deciding then fine, but the price I get should be the price I’m offered – if there is a seat still available. No bait and switch while you’re online.