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gwiener

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June 15, 2010 2:58 pm

Travel vouchers are similarly valued at the airlines’ discretion, even when a dollar value is specified. I was recently voluntarily bumped from a US Airways flight, after being promised that the travel voucher was good for flights with any of their codeshare partners. Star Alliance is a big codeshare group, right? Well … contrary to what the gate agent told me, the voucher is only good on US Airways-coded flights; and as I live in the Southwest, there’s a very good chance this voucher will expire worthless. Good for the airlines, not so good for me.

(Why didn’t I refuse the voucher under these conditions? Because the gate agent would not give me the voucher – and let me read the fine print – until the plane had pushed back from the gate.)