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As a frequent traveler, I would welcome the rule requiring 24 hour refundability of fares + all fees. Additionally, there should be a certain window, say, 3 days prior to flying where you should be able to cancel your flight without penalty and receive a refund or at least the ability to change your itinerary without fee.
As I always say to all who will listen, the airline model is one of the worst business models I know of: treat your customers with disdain and make it as inconvenient as possible for them to use your product. Whether it be added fees to check luggage (now even charging for carry on bags); making it too costly to change your itinerary; making it virtually impossible to easily use frequent flyer miles or charging an exorbitant amount to actually use them; not getting timely notice when there are delays to flights or, even worse, when a flight has been canceled; and lastly, being treated like cattle at the airport and on the plane.
As a frequent traveler, I would welcome the rule requiring 24 hour refundability of fares + all fees. Additionally, there should be a certain window, say, 3 days prior to flying where you should be able to cancel your flight without penalty and receive a refund or at least the ability to change your itinerary without fee.
As I always say to all who will listen, the airline model is one of the worst business models I know of: treat your customers with disdain and make it as inconvenient as possible for them to use your product. Whether it be added fees to check luggage (now even charging for carry on bags); making it too costly to change your itinerary; making it virtually impossible to easily use frequent flyer miles or charging an exorbitant amount to actually use them; not getting timely notice when there are delays to flights or, even worse, when a flight has been canceled; and lastly, being treated like cattle at the airport and on the plane.