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Does it really make sense to require harried gate agents to explain aloud all the conditions to the person being bumped? Often in these situations there is a long line of people in similar positions or who need different kinds of help. Requiring the gate agent to recite a litany of conditions will probably just delay flights more. People can read the fine print; if they don’t, that’s their problem and they should deal with the consequences.
I am definitely in favor of requiring airlines to list the total price upfront. Often I think I have a great deal, but then discover that it’s not so great after all when the taxes and fees add up to almost as much as the ticket itself. It might be good for airlines to be required to itemize the taxes and fees too, since I never have any clue what they cover. The DOT should require this type of disclosure too.
Does it really make sense to require harried gate agents to explain aloud all the conditions to the person being bumped? Often in these situations there is a long line of people in similar positions or who need different kinds of help. Requiring the gate agent to recite a litany of conditions will probably just delay flights more. People can read the fine print; if they don’t, that’s their problem and they should deal with the consequences.
I am definitely in favor of requiring airlines to list the total price upfront. Often I think I have a great deal, but then discover that it’s not so great after all when the taxes and fees add up to almost as much as the ticket itself. It might be good for airlines to be required to itemize the taxes and fees too, since I never have any clue what they cover. The DOT should require this type of disclosure too.