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Good insights rdgeiger,
I wonder, do airlines get the amount of timely info they need, say… from the tower or the like; thus, allowing them to be effectively proactive and strategic, as to when to actually board and send a plan to the tarmac? Or, as I suspect, the airlines simply board — then make a mad dash for the tarmac with little to no communication with the tower.
Here is a variation / twist to your idea rdgeiger: create a “virtual” remote terminal where passengers could “pretend” to board the plane which would in turn allow their plane to enter into a “virtual” tarmac line. Then, when the weather clears, the airlines would be instructed, from the tower, to board “for real” and enter the line based on their “virtual” position. This would allow passengers the use of the existing / original gate as the new temporary “holding” area — as per your suggestion.
But what to do with those unfortunate planes already on the tarmac — caught just as the delay begins? I know, require each gate to remain available and open until that particular plane actually takes flight.
So, just who did the agent think you were going to call? And I’m assuming the agent didn’t volunteer a number of a powerful ‘dispute resolution’ manager. Hey, you could have at least had fun with this rude agent by using the pointed at phone to call up ‘that’ agent across the lobby and proceed to ask your reasonable questions again. At least then your agent would have a legitimate reason display the “dirty” look. lol
Good insights rdgeiger,
I wonder, do airlines get the amount of timely info they need, say… from the tower or the like; thus, allowing them to be effectively proactive and strategic, as to when to actually board and send a plan to the tarmac? Or, as I suspect, the airlines simply board — then make a mad dash for the tarmac with little to no communication with the tower.
Here is a variation / twist to your idea rdgeiger: create a “virtual” remote terminal where passengers could “pretend” to board the plane which would in turn allow their plane to enter into a “virtual” tarmac line. Then, when the weather clears, the airlines would be instructed, from the tower, to board “for real” and enter the line based on their “virtual” position. This would allow passengers the use of the existing / original gate as the new temporary “holding” area — as per your suggestion.
But what to do with those unfortunate planes already on the tarmac — caught just as the delay begins? I know, require each gate to remain available and open until that particular plane actually takes flight.
So, just who did the agent think you were going to call? And I’m assuming the agent didn’t volunteer a number of a powerful ‘dispute resolution’ manager. Hey, you could have at least had fun with this rude agent by using the pointed at phone to call up ‘that’ agent across the lobby and proceed to ask your reasonable questions again. At least then your agent would have a legitimate reason display the “dirty” look. lol