Thank you for coming to RegulationRoom, dan.helfgott. Can you think of any cost-effective alternatives to the consent requirements that would still protect against the problem of overly numerous call attempts to a cell phone?
The problem is that cell phone customers have to pay for the minutes that are used. I have pre paid cell service and debt collectors are calling me all the time looking for someone else who I do not know. This is the problem. Harassment to the cell phone owner and harassment that the cell phone owner must pay for. this is why it will always remain illegal for debt collectors to call cell phones.
A dialer does none of the things to which you refer. A human takes a lists of calls that are deemed restricted to any of the criteria that you listed, and loads that list into the computer software that also holds a lists of all calls to be made. Then the list of restricted calls are "scrubbed" out of the automated dialer. This scrubbing process is akin to a human scratching out a phone number with a pen on a paper list. There are no measurable gains in consumer protection to which you refer. Calls are not recorded through the dialer. Dialers work in unison with the recording software. This recording software records manual phone calls just the same.
Moderator
1
Thank you for coming to RegulationRoom, dan.helfgott. Can you think of any cost-effective alternatives to the consent requirements that would still protect against the problem of overly numerous call attempts to a cell phone?
View this comment in the discussion thread
stopwithspoofedcallerID
2
The problem is that cell phone customers have to pay for the minutes that are used. I have pre paid cell service and debt collectors are calling me all the time looking for someone else who I do not know. This is the problem. Harassment to the cell phone owner and harassment that the cell phone owner must pay for. this is why it will always remain illegal for debt collectors to call cell phones.
View this comment in the discussion thread
cathysceebs
3
Why not just assign the debt to one collector who would use his/her very own fingers on the buttons to place the collection call?
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stopwithspoofedcallerID
4
A dialer does none of the things to which you refer. A human takes a lists of calls that are deemed restricted to any of the criteria that you listed, and loads that list into the computer software that also holds a lists of all calls to be made. Then the list of restricted calls are "scrubbed" out of the automated dialer. This scrubbing process is akin to a human scratching out a phone number with a pen on a paper list. There are no measurable gains in consumer protection to which you refer. Calls are not recorded through the dialer. Dialers work in unison with the recording software. This recording software records manual phone calls just the same.
View this comment in the discussion thread