Welcome tjl, and thanks for sharing your story. CFPB does have a process for handling debt collection complaints. Anyone can read more about that process and submit a complaint, here. What do you think about dan.helfgott's comment that robocalls make it easier for collector to reach debtors unwilling to proactively reach out to the creditors?
Yes, one of the biggest scams that consumers get put through is the collection agency saying discussions about the debt have to be made with the parent company, and the parent company saying they cannot talk about the debt because it has been assigned to a debt collection agency, Please FIX THIS.
Moderator
1
Welcome tjl, and thanks for sharing your story. CFPB does have a process for handling debt collection complaints. Anyone can read more about that process and submit a complaint, here. What do you think about dan.helfgott's comment that robocalls make it easier for collector to reach debtors unwilling to proactively reach out to the creditors?
View this comment in the discussion thread
Debt Neutrality Petition
2
Yes, one of the biggest scams that consumers get put through is the collection agency saying discussions about the debt have to be made with the parent company, and the parent company saying they cannot talk about the debt because it has been assigned to a debt collection agency, Please FIX THIS.
View this comment in the discussion thread