Consider these:
* Record all- ID Caller and inform consumer immediately (audio auditing collectors and reps are much easier).
* Limit calls to 2 daily unless contact is made with consumer.
*Consumers are assigned 1 caller per case, not more across multiple shifts.
*Hold company that is owed debt, liable for 3rd party negligence (harsmt,abuse/etc).
*Not require work number on credit application which would prevent calls at work, otherwise, potential exist to cause consumer grief, harassment, discrimination, hostile work environment or other negative action(s) at place of employment.
Steevo
1
Consider these: * Record all- ID Caller and inform consumer immediately (audio auditing collectors and reps are much easier). * Limit calls to 2 daily unless contact is made with consumer. *Consumers are assigned 1 caller per case, not more across multiple shifts. *Hold company that is owed debt, liable for 3rd party negligence (harsmt,abuse/etc). *Not require work number on credit application which would prevent calls at work, otherwise, potential exist to cause consumer grief, harassment, discrimination, hostile work environment or other negative action(s) at place of employment.
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