Thank you for sharing your story, lamizzee. Debt collectors must identify themselves when contacting consumers, but CFPB is concerned that if collectors let the name of the company show up in the caller ID, other people besides you might see that you have an overdue debt, when you don’t want them to know. CFPB don’t want consumers to feel exposed. Do you think that new rules on caller ID should make collectors identify themselves, even at the risk of other people besides you seeing it?
Thank you for joining the discussion, lamizzee. The main goal of Regulation Room is to help every person air his or her views in the most effective way, to help CFPB better understand problems with debt collection. If you are having problems with debt collectors, you can contact CFPB's complaint center.
They will just continue to call. Not answering does not stop the constant calls. They need to be required to identify themselves accurately so the consumer has at least a fighting chance to speak with them. In my case I have no debts of my own but am constantly harassed for other people's debts because I have a fairly common last name. They just start calling everyone with the same last name as their actual debtor.
stopwithspoofedcallerID
1
Maybe not their name. But their phone number should show up on caller id. Their real phone number.
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Moderator
2
Thank you for sharing your story, lamizzee. Debt collectors must identify themselves when contacting consumers, but CFPB is concerned that if collectors let the name of the company show up in the caller ID, other people besides you might see that you have an overdue debt, when you don’t want them to know. CFPB don’t want consumers to feel exposed. Do you think that new rules on caller ID should make collectors identify themselves, even at the risk of other people besides you seeing it?
View this comment in the discussion thread
Moderator
3
Thank you for joining the discussion, lamizzee. The main goal of Regulation Room is to help every person air his or her views in the most effective way, to help CFPB better understand problems with debt collection. If you are having problems with debt collectors, you can contact CFPB's complaint center.
View this comment in the discussion thread
Lori
4
They will just continue to call. Not answering does not stop the constant calls. They need to be required to identify themselves accurately so the consumer has at least a fighting chance to speak with them. In my case I have no debts of my own but am constantly harassed for other people's debts because I have a fairly common last name. They just start calling everyone with the same last name as their actual debtor.
View this comment in the discussion thread