Thank you for joining the discussion on RegulationRoom, daross. Debt collectors have to identify themselves when contacting consumers, but must also protect consumers' privacy by not letting other people besides the debtor hear information about the debt. If there is a new federal rule about leaving messages, what should it be? CFPB has suggestions on what kinds of information should be included in the messages left by collectors. You can read these options and join other commenters who are discussing them in the subtopic "Voicemail and answering machine messages," above.
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Thank you for joining the discussion on RegulationRoom, daross. Debt collectors have to identify themselves when contacting consumers, but must also protect consumers' privacy by not letting other people besides the debtor hear information about the debt. If there is a new federal rule about leaving messages, what should it be? CFPB has suggestions on what kinds of information should be included in the messages left by collectors. You can read these options and join other commenters who are discussing them in the subtopic "Voicemail and answering machine messages," above.
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