Joaquin Farinas's Comments

Consumer Debt Collection Practices (ANPRM) | Closed Rule

Joaquin Farinas
1

I am saying that collection agencies cannot be trusted and more often than not go beyond their job scope. Some act as loan sharks and not collection agencies. I also think that their behavior is criminal when it comes to making threats against consumers and harassing people with disabilities and seniors. So, yes i think criminal charges should be pursued for their cover ups and harassment. Also other violations of privacy and fairness.

Joaquin Farinas
3

Student Loans, Many of the problems that students are facing are with student loans from the private sector. Take for example Sallie Mae, this company has it on file that i dod not graduate from college and i did graduate. Their collections agencies are like loan sharks going to the extreme of making threats and cussing out students who cannot make payments. I know for some people it is easy to make payments on student loans but for many it is a struggle to get by. All students are trying to better themselves and sometimes they simply cannot afford to make payments. Companies like Sallie Mae are in the business of making peoples lives miserable. Their collection practices, customer service and lack of options are usually the reason why students default on their loans. Paying for college is a marathon not a sprint and these companies treat the repayment of student loans like a sprint. I think they need to offer more options to students. I also think private institutions ala the schools that lend money to students need to do a better job at giving students options to prevent default. resolutions and remedy not judgement and default.

Joaquin Farinas
4

False of misleading are rearranging paper work to suit their claims, false allegations against the lender, personal harassment, humiliation on credit reports, preventing students from seeking consolidation form other companies. Other false or misleading is the assumption that students dont want to repay their loans. That is not true. They also mix up the paper work so much it is difficult to get to the bottom of why the loans are in default in the first place. They need to streamline their services and offer students option in the private loan sector. The institutions should do the same because they treat student loans like mortgage loans.