Welcome to RegulationRoom Common Last Name, thank you for sharing your story and suggestions. Generally, the collector can’t contact a person more than once to try to get location information unless the collector reasonably believes that the first response was wrong or incomplete, and the person now has correct or complete contact information. CFPB wants to know if a new rule should spell out what it takes for a collector to "reasonably" believe these two things. To comment more on this issue, see talking to other people about the consumer's debt. Also, you can file a complaint with CFPB, if you are still experiencing harassing calls from debt collectors.
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Welcome to RegulationRoom Common Last Name, thank you for sharing your story and suggestions. Generally, the collector can’t contact a person more than once to try to get location information unless the collector reasonably believes that the first response was wrong or incomplete, and the person now has correct or complete contact information. CFPB wants to know if a new rule should spell out what it takes for a collector to "reasonably" believe these two things. To comment more on this issue, see talking to other people about the consumer's debt. Also, you can file a complaint with CFPB, if you are still experiencing harassing calls from debt collectors.
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