With today's technology, the debt collector or creditor should not only record the conversation, but provide the recording to the consumer via an email link as well as to a repository within the FTC / CFPB in via an email link. This way everything is documented. This would curb the verbal abuses and threatening attempts some rogue collectors practice. If a dispute is made by the consumer over a debt, they can document the call, yet the debt collector or creditor cannot provide thier copy of the call, then the debt is CLEARED. That will force the debt collectors and creditors to obey the law. This is an easy process to implement given today's technology.
bvogler
1
With today's technology, the debt collector or creditor should not only record the conversation, but provide the recording to the consumer via an email link as well as to a repository within the FTC / CFPB in via an email link. This way everything is documented. This would curb the verbal abuses and threatening attempts some rogue collectors practice. If a dispute is made by the consumer over a debt, they can document the call, yet the debt collector or creditor cannot provide thier copy of the call, then the debt is CLEARED. That will force the debt collectors and creditors to obey the law. This is an easy process to implement given today's technology.
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