Replies to ktbaeohana's Comments

Consumer Debt Collection Practices (ANPRM) | Closed Rule

Moderator
1

Hi ktbaeohana, welcome to RegulationRoom and thanks for the comment. Just to be clear, are you saying that collectors have been calling you 2-3 times a day and when you pick up the phone they don't answer? Could you tell us a little bit more about this? Do you think the CFPB should limit the number of times collectors can call you per day?

Moderator
2

Hi ktbaeohana, thanks for your comments. CFPB thinks "free-to-end-user" services could be helpful because consumers wouldn't be charged when a collector calls their cell phone. Can you tell us more about why you think this would make things worse for the consumer?