Are you seriously suggesting that debt collectors be able to charge debtors a "communication elimination fee"??! So a debtor tells you to not call them at work anymore so you say "fine, but we will have to charge you a 'do not call at work fee'" or a debtor says "I have hire a lawyer, do not contact me. All contact must go through my lawyer." and you say "fine, but we will have to charge you a 'lawyer communication fee.''' Maybe, I misread what you are trying to say. Would you like to clarify your position?
Thank you for your comments, DannyF. It sounds like you're saying that automated dialing is one of the most cost-effective options for collectors. Would a rule like the one in Massachusetts (limiting phone communications to two in a seven-day period), be a good balance between costs to collectors and benefits to consumers? Or are there other problems with a limit like this? CFPB is also concerned about charges to consumers for incoming calls or texts on cell phones. You can read CFPB's questions and ideas about this in the section below this one.
DannyF
1
*Are even worthwhile for the _debt collection_ agency...
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stopwithspoofedcallerID
2
Are you seriously suggesting that debt collectors be able to charge debtors a "communication elimination fee"??! So a debtor tells you to not call them at work anymore so you say "fine, but we will have to charge you a 'do not call at work fee'" or a debtor says "I have hire a lawyer, do not contact me. All contact must go through my lawyer." and you say "fine, but we will have to charge you a 'lawyer communication fee.''' Maybe, I misread what you are trying to say. Would you like to clarify your position?
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Moderator
3
Thank you for your comments, DannyF. It sounds like you're saying that automated dialing is one of the most cost-effective options for collectors. Would a rule like the one in Massachusetts (limiting phone communications to two in a seven-day period), be a good balance between costs to collectors and benefits to consumers? Or are there other problems with a limit like this? CFPB is also concerned about charges to consumers for incoming calls or texts on cell phones. You can read CFPB's questions and ideas about this in the section below this one.
View this comment in the discussion thread