Welcome to RegulationRoom, paythefiddler. Do you have experience with using new technologies to contact consumers? CFPB is concerned about balancing consumers' privacy rights with collectors' need to contact consumers efficiently. How can collectors use new technologies to contact consumers while protecting their privacy? What would be the line between good faith and bad practices?
paythefiddler,
It's not just innocent family members that debt collectors go after, it's also perfect strangers. I have a common last name, no debts, and have been the target of many debt collectors. All of the deadbeats have had my common last name and first initial.
Once a debt collector has me on their hit list, they don't stop calling until I sent them a cease-communication letter. They want me to pay the debt to get them to stop.
Moderator
1
Welcome to RegulationRoom, paythefiddler. Do you have experience with using new technologies to contact consumers? CFPB is concerned about balancing consumers' privacy rights with collectors' need to contact consumers efficiently. How can collectors use new technologies to contact consumers while protecting their privacy? What would be the line between good faith and bad practices?
View this comment in the discussion thread
cathysceebs
2
paythefiddler, It's not just innocent family members that debt collectors go after, it's also perfect strangers. I have a common last name, no debts, and have been the target of many debt collectors. All of the deadbeats have had my common last name and first initial. Once a debt collector has me on their hit list, they don't stop calling until I sent them a cease-communication letter. They want me to pay the debt to get them to stop.
View this comment in the discussion thread